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Wednesday, June 30, 2010

another definite "elaine" experience

This is not one of my prouder moments, but i feel that writing about it will help me move forward and ease my mind. Do you remember that episode of Seinfeld when Elaine is pretty sure that the ladies at the nail salon are talking about and laughing at her? Well, that is EXACTLY how i felt at the nail salon today, and it. did. not. feel. good! :(

I was super excited for my "July mani/pedi." Summer school ended last week, and this was a wonderful way to celebrate and also get "prettied up" for my upcoming weekend in PA. So i scouted out a few places and settled on a small place that advertised a $19.99 deal for both! Perfect! Jack pot! AND it was only three blocks from my apt.

My overall experience at this Chosen Place was pleasant, aside from another customer next to me, who insisted on having her manicure done a certain, unnecessary way. I tuned her out as best as i could. I chose my pretty bubble gum pink color and all was groovy...

Until it was time to pay...

Normally, I have cash on me. But not today. So when I was asked to pay, I politely asked if i could put the tip on my credit card. No was the answer, followed up with but you can get cash from the ATM next door. Back in my single days, i would have happily obliged but, well, nowadays my husband and i are on a budget and really every dollar is important! I couldn't justify in my mind spending an additional $2.50 (most likely) on that darn ATM fee.

Now i have been told that i can be quite charming and convincing in times like these. I usually can "make things happen" for myself, and do it gracefully. I tried this.

Since this is my first time here, is there any way that i can charge the tip on my credit card just this once? (insert smile and shoulder shrug) And I'll know for the future to bring cash.

Not only did i get the cold shoulder from the store owner, I got ignored by her! She continued to look down at her magazine, even though i was a mere 4 feet away!

I started to get aggravated.

Excuse me, ma'am? MA'AAM???

She finally looked up and, well the rest is a bit of a blur... I ended up being charged an additional dollar for having used my credit card for the tip AND found out that I had been charged another dollar for something else that i had not been told would cost a thing! I spouted out some things about how i would not be coming back there and how i was shocked by the customer service and treatment i was receiving, etc...

And then i had to wait for those dang nails to dry! So i sat, tension filled, so NOT relaxed after my time at the spa...

and that's when it began... the huddle of female employees in the corner, then the laughter, and then at one point, one of them literally pointed at me!! I wanted to run for the hills!!

...but those DANG slow-drying nails!!!

So sit there, i did. Until FINALLY!! They were dry!!!

I left with the little bit of dignity that i could muster and came home feeling wiped out and sad. Elaine walked out of her salon in much the same way. I may even have some mascara smudged below my eye like her.

Relaxation attempt - FAILED!

p.s. When I told my husband this story, he so kindly replied, "honey, just so you know, in the future, you have my full support to use one of those costly atm's if it will save you aggravation like this!" :) I love him!!